Friday 22 November 2019

Technological update: why to do it?

The result is reduced costs, rework and greater efficiency in internal processes.


Increased productivity

Well-structured internal processes can be automated, which means increased productivity. Other benefits are improved communication between employees, increased customer satisfaction and process standardization.


Specifically regarding productivity, an example that can be cited is the electronic concierge . This interactive hotel-oriented system automatically handles guests, including foreign languages.


During this period, employees can focus on manual and strategic activities aimed at improving service and maintaining the hotel to its best potential.



Security Strengthening

Information is one of the main assets of organizations. Data leakage can cause serious damage to brand or business reputation, which will affect many industries, such as finance.


Upgrading technology increases information security and strengthens this factor. Through it you can ensure that all data is stored without the risk of being disclosed by a malicious attack.



Cost reduction

Technology automates processes, which directly influence cost savings. In other words, the investment made in the first moment becomes a very positive aspect in the medium or long term.


For example, the implementation of the PBX avoids the permanence of many employees focused on answering calls, which dishonors the payroll.


Now you know why technology upgrade is so relevant to your business. And you already apply any of these ideas? To learn more about it, see what digital transformation is and how to benefit from it .